We are Here to Help Type 2 Diabetes

Newsletter Archive

Article by Dr. Sheri Colberg, Phd, FACSM

 

E-Commerce Solutions

 

RETURNS POLICY


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Our Guarantee

Insulite Laboratories offers a 90 day money back guarantee. If you are not completely satisfied with the Insulite System please return your order and we will refund your original purchase price for up to 90 days. (Excluding shipping & handling)

Returns

We ask you give our System a fair and complete test and that reason, we ask you to use the System for at least 30 days. The Insulite System has been designed to work together as an integrated program – the Supplements, Nutrition and Exercise. We recommend that you follow the System guidelines for six month. Because of genetic variations and the severity of your condition, the time frame for improvement for each person will vary.

To request a Return Material Authorization (RMA) number, please use our contact us form. This RMA number must be displayed on the outside of the box. Packages sent to us without a RMA number may not be considered for a refund. We do not refund the cost of shipping to our offices.

We ask that you send back all opened and unopened product (with RMA number) to:

Insulite Laboratories, Inc.
Attn: Returns
217 Cedar St. #156
Sandpoint, ID  83864
USA

It is strongly recommended that you return packages to us using a certified method which provides a tracking number. If we do not receive the System and the customer cannot prove that the product was returned, we will not issue a refund. The delivery confirmation number or our signature can be proof of delivery as required by your carrier of choice.

We only allow one return per customer per System. This is to prevent excessive returns. Customers can order as many Systems as they wish but we only allow one return for any particular System per customer.

Returns will be processed and refunds issued within 10 business days after receipt of the returned product. Refunds will be issued in the same manner as the original purchase payment method. If this payment method is closed for any reason, we will issue a company check in U.S. dollars as a payment method.

ADDITIONAL INFORMATION

Hours of Operations

Insulite Laboratories' corporate and shipping offices are open from 7:30am to 6:00pm Monday through Friday (US MST) and are closed on weekends (Saturday and Sunday). Our corporate and shipping offices are closed on all US government observed holidays.

Shipping Procedures

Our business days are Monday through Friday. In a typical situation, orders placed will ship the following business day. Weekend orders will ship on the next business day which is generally the following Monday.

Undeliverable Packages

Packages returned to as "undeliverable" cannot be re-shipped. Customers can re-order the Insulite Systems again. Returned orders will be credited less shipping & handling.

To Order by Mail

When ordering by mail, please send a US check, money order, or your credit card details, your exact Insulite system order, including quantity, choice of shipping options, telephone number/email address and mailing address to:

Insulite Laboratories, Inc.
217 Cedar St. #156
Sandpoint, ID 83864
USA

Canceling Your Order

Cancellations must be made before your order has shipped. If the System has not shipped, a refund will be issued by the same method of payment the order was originally charged. If a cancellation is placed after the order is shipped, it is the responsibility of the customer to refuse the package or return it to Insulite Laboratories. When the package is returned a refund will be issued, excluding shipping and handling charges. Refunds are handled within 10 business days. We reserve the right to cancel any order at any time.

International Orders

  1. Customs limitations preclude us from shipping to every international destination outside the US. Customers are responsible for any additional customs fees. Overnight shipping is not available to international addresses.
  2. Delivery times vary between 7 days – 5 weeks depending on the country and their customs procedures.
  3. Please do not order items that are illegal to import into your country. Laws vary from country to country. It is your responsibility to check with your Customs Offices to see if your country permits the import of our products. The ingredients may be found on our sites. Generally speaking, we have never encountered problems with Customs when shipping to most countries worldwide.
  4. If the package is seized by Customs for any reason and returned to us, we will issue you a refund, less the shipping and handling costs. If it is not returned to us, we cannot issue you a refund. The majority of orders held by Customs are for the purpose of charging import duties and Customs fees. If you are unsure as to whether our formulas are allowed into your country, please contact your Customs Office before ordering, as we are not responsible for such.
  5. Prepayment is required. Payment must be by credit card or money order.

 

 

"I have been using the Insulite System for about 6 months. I have noticed that my eating habits seem to have transitioned very naturally.... no starvation or denial, I don't crave junk food or sweets anymore!! I have been able to lose about 20 pounds, slowly, safely, and permanently. This is a "for life" program and everyone that has a weight problem should try it!!"
Kat Healy
  Jamestown, VA
"Although I have never met any of your staff I feel that I get more positive response from you all than my doctors for the last five years.

I'm just so grateful for your organization. You have given me so much hope and something to look forward to. I feel as if I'm dealing with professionals who care about what happens to their patient."

Daniella McKnight
  England
 
 
"I cannot believe the difference the Insulite System has made in how I feel. My appetite has changed tremendously. I do not crave carbs and sugar and my appetite is somewhat diminished."
PR
  Bakersfield, CA

Insulin Resistance Articles

"I feel that the Insulite System has been helpful in pushing my daughter so much closer to normal. I've also seen less bottoming-out energy wise and more stable mood….."
A.E.
  Warren, NJ
"I think your site has the most helpful information of any of the diabetes-related sites. The information is very intriguing."
Dr. MJ Lewis
  Ewa Beach, HI

Insulin Resistance Articles

"I have been using the Insulite System for about 6 months. I have noticed that my eating habits seem to have transitioned very naturally.... no starvation or denial, I don't crave junk food or sweets anymore!! I have been able to lose about 20 pounds, slowly, safely, and permanently. This is a "for life" program..."
Kat Healy
  Jamestown, VA
"I have been on the Insulite System for approx 3 months. I have lost 33 lbs, my liver functions are normal and my A1C came back at 5.1, down from 8.03 months ago. I was taking 10 Glucovance pills daily, now I take only 2 pills in the AM. My blood sugar is normal, my energy is higher than it has been in years and I feel great. Insulite along with a change in my diet has changed my life.

I tell everyone that asks me what I have done to change my life, about the Insulite program. Your product is fantastic. I have cut out all sweets, flour, dairy and have no cravings."

Marta Garcia
  Santa Ana, CA
"In less than 3 weeks I've started losing weight again after being "stuck" on Weight Watchers for about a year. I've lost about 4 lbs since starting Insulite but more significantly my blood pressure is well within normal limits now and I can tell my metabolism is better. I am not getting that slump between meals and am able to control between-meal snacking, and I have a lot of energy throughout the day rather than periods where I need to nap. I just ordered the 6 months supply. Thank you!"
Teresa Ruth
  Boise, Idaho